Shipping policy

Free Standard Shipping

Vander is pleased to offer free standard shipping on every order within the United States—no minimum purchase required.

Processing Time

Orders are carefully prepared and shipped within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Delivery Time

Standard delivery generally takes 3–7 business days after your order ships. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Tracking Your Order

Once your order ships, you’ll receive an email containing your tracking information. Please allow up to 24 hours for the carrier to update the tracking status.

Shipping Address

Please review your shipping address carefully before completing your order. If you notice an error, contact us through our Contact page as soon as possible. Once an order has shipped, we may not be able to change or redirect it.

Missing or Damaged Packages

If your order arrives damaged or appears to be missing, please contact us through our Contact page. We’ll do our best to help locate the package or make the situation right.